Terms of Use
Last updated: October 9, 2026
Important: please read
These terms include a release of claims and limits on our liability. They affect your legal rights. Please read them, especially sections 5, 6, 7, 9 and 10.
- You must be 18 or older to use VTaper Max.
- It's a paid subscription through Apple, with no free trial. It renews automatically until you cancel in your iPhone's Settings.
- It isn't medical advice. Talk to a doctor before you start. Stop right away if you feel pain, dizziness, numbness or tingling.
- Exercise, and neck training in particular, carries a real risk of injury. You train voluntarily and at your own risk. As far as the law allows, you accept those risks and release us from claims for injury.
- Scores are AI estimates. They aren't a medical device, a diagnosis or a measurement instrument. They can be wrong, so don't rely on them for any decision.
- We can't promise results. Projections are estimates, not guarantees.
- VTaper Max is provided "as is". As far as the law allows, our total liability is limited to the greater of what you paid us in the 12 months before a claim or CAD $50.
- Your results are stored only on your phone. Back them up. We don't have a copy and can't restore them.
- Ontario law applies, and you keep your consumer rights. Nothing in these terms takes away a right that consumer law where you live gives you and doesn't let you give up. You can always go to court.
1. About these terms
These Terms of Use are a legal agreement between you and the operator of VTaper Max, based in Ontario, Canada ("VTaper Max", "we", "us"). They cover the VTaper Max iPhone app and the website vtapermax.app (together, the "service").
For the app, Apple's Standard EULA governs your license, and these terms add to it (see section 18). Our Privacy Policy and Consumer Health Data Privacy Policy explain how we handle your information.
The app asks you to accept these terms before you continue. By accepting them, or by downloading or using VTaper Max, you agree to these terms. If you don't agree, please don't use VTaper Max.
2. Who can use VTaper Max
You must be 18 or older, and able to enter into a binding agreement where you live. The app asks your age and doesn't let anyone under 18 continue. By using VTaper Max, you confirm that you meet these requirements.
3. What VTaper Max does
VTaper Max scans your upper body from two photos, scores your frame, and gives you a plan of short daily routines and general nutrition targets. A weekly check-in scan tracks how things change. Scans need an internet connection. Your results and progress are stored on your phone.
VTaper Max is a general fitness and information tool. It isn't a healthcare service, and we aren't healthcare providers.
We may change, add or remove features, routines, exercises and other content, for example to improve safety, fix problems or keep up with the law. If a change removes a major feature you've paid for, you can cancel, and you keep any refund right you have under consumer law.
4. Subscriptions and payment
- Plans: VTaper Max is a paid subscription: $11.99 per week or $49.99 per year. These are US prices in US dollars. The App Store shows the price in your currency, with any tax, before you buy.
- No free trial. You pay from the start.
- One-time offer: if you close Apple's purchase sheet without buying, the app shows a one-time offer: the yearly plan for $24.99 per year. It's shown once, really expires 24 hours later, and isn't shown again. It's an auto-renewing yearly subscription that renews at $24.99 per year unless you cancel.
- Payment: charged to your Apple ID when you confirm the purchase.
- Auto-renewal: your subscription renews automatically at the same price and for the same period unless you cancel at least 24 hours before the end of the current period. Your Apple ID is charged for the renewal within the 24 hours before the current period ends.
- Cancelling: on your iPhone, go to Settings → your name → Subscriptions → VTaper Max → Cancel Subscription. Cancelling stops future renewals, and you keep access until the end of the period you've paid for. Deleting the app does not cancel your subscription.
- Price changes: we may change our prices. A new price applies only from a future billing period, never to a period you've already paid for. Apple tells you in advance and, where its rules or the law require, asks for your consent. You can cancel before the new price applies.
- Refunds: Apple processes all payments, so refunds are available only through Apple, under Apple's policies. We can't issue refunds ourselves. You can request one at reportaproblem.apple.com. Nothing in these terms limits any refund or cancellation right you have under consumer law.
- Restore Purchases: on a new or reset phone, tap "Restore Purchases" in the app while signed in with the same Apple ID. You don't need an account.
- When a subscription ends: routines and check-ins lock. Your scans, photos and progress stay viewable on your phone, and you can still export or delete them.
5. Health and safety
VTaper Max isn't medical advice. It gives general fitness and nutrition information. It isn't a medical device, and it doesn't diagnose, treat, cure or prevent any condition.
No professional relationship. Using VTaper Max doesn't create a doctor-patient, physiotherapist-patient, trainer-client or any other professional relationship between you and us. Never ignore or delay professional medical advice because of something in the app.
- Check with a doctor first. Talk to a doctor or other qualified professional before you start a new exercise or nutrition plan, especially if you have a heart condition, high blood pressure, diabetes, an injury, a past neck injury, or are recovering from surgery. If you have, or have had, an eating disorder, talk to a professional before following calorie targets.
- Answer the safety questions honestly. We rely on your answers. If the app suggests you get cleared by a doctor first, please do. When you tap "I've been cleared", you confirm that a doctor has actually cleared you to exercise. If your health changes, stop and check again.
- Stop if it hurts. Stop exercising right away if you feel sharp or pinching pain, numbness, tingling or loss of strength, dizziness, double vision, trouble speaking or swallowing, chest pain, unusual shortness of breath or a sudden severe headache. If symptoms are sudden or severe, call your local emergency number (911 in Canada and the US). Otherwise, see a doctor or physiotherapist before you train again.
- Train within your limits. Muscle effort and mild soreness are normal; pain isn't.
Neck training has its own risks
Some routines train the muscles of your neck. Neck training can cause, among other things:
- muscle strains and sprains, stiffness and soreness
- an irritated or pinched nerve, with pain, numbness, tingling or loss of strength in your shoulder, arm or hand
- injury to a disc in your neck
- a flare-up of an earlier neck injury, arthritis or another existing condition
- headaches brought on by effort
- rarely, a tear in an artery in the neck (cervical artery dissection), which can cause a stroke
Before your first neck routine, the app asks you to confirm that you understand these risks. Move slowly, stay in a comfortable range, don't add more load than the routine asks for, and stop at the first warning sign listed above. Don't do neck training if you've had a neck injury or neck surgery, a recent concussion, or a doctor has told you to avoid it, unless a doctor or physiotherapist clears you.
Your training is your choice and your responsibility
You choose whether, when, where and how hard to train. We can't see you train, check your form or know your full health history. You're responsible for:
- your training space: enough room, a stable floor and nothing you could hit or trip over
- your equipment, its condition and how you set it up. Exercise bands can snap or slip and cause injuries, including to your eyes. Check them for damage before each use, anchor them securely and keep them away from your face.
- your form, and following the instructions in the app
- stopping when something feels wrong, and getting medical help when you need it
- your food choices. Calorie and protein targets are general estimates, not a diet prescribed for you.
6. Assumption of risk and release
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Assumption of risk. All exercise, including the neck, shoulder and back training in VTaper Max, carries a risk of injury. That ranges from soreness and strains to, rarely, serious injury, illness or death. You take part voluntarily. To the maximum extent permitted by law, you understand and freely accept all of these risks, whether or not they're described in these terms.
Release. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU RELEASE VTAPER MAX, ITS OWNERS AND ANYONE WORKING FOR IT FROM ALL CLAIMS FOR INJURY, ILLNESS, DEATH OR DAMAGE TO PROPERTY THAT ARISE FROM EXERCISE, TRAINING OR NUTRITION CHOICES YOU MAKE WHILE USING VTAPER MAX, INCLUDING CLAIMS BASED ON OUR NEGLIGENCE.
This release doesn't apply:
- to claims caused by our gross negligence, wilful misconduct or fraud
- to rights that consumers can't give up under Ontario's Consumer Protection Act, 2002 (or the law that replaces it), such as the warranty that services will be of a reasonably acceptable quality
- if you live in Quebec, to liability for bodily or moral injury, or any other liability that Quebec law doesn't allow us to exclude
- if you live in the UK or the EU, to liability for death or personal injury caused by our negligence
- anywhere else the law doesn't allow a release like this. There, it applies only as far as the law allows.
By accepting these terms, you confirm that you've read this section, understand it and agree to it freely.
7. Scores and coaching are AI estimates
Your V-Taper Score, zone scores and taper ratio are labelled "AI estimate". They're calculated from your photos by a fixed formula and can be affected by light, distance, pose, clothing, your camera and the limits of the models. Ratios are shown with a margin of error.
Scores, ratios, projections and coaching notes are estimates. They aren't a medical device, a diagnosis or a measurement instrument, and they can be wrong. They're for tracking your own progress over time.
- The coaching notes are written by an AI model from your scores. They may be inaccurate, incomplete or not right for you.
- Nutrition targets are general estimates worked out from the details you enter.
- The optional tape measure mode uses the numbers you enter. We don't check them.
Don't rely on any score, estimate or note to make a medical, health, training, diet or other important decision. If something matters for your health, ask a qualified professional.
8. No guarantee of results
Everyone's body responds differently. Your results depend on many things outside our control, including your genetics, consistency, sleep and nutrition, and how each scan is taken. Projections and targets in the app are labelled ranges estimated from your own plan, not promises. We don't guarantee any change in your measurements, scores, strength or appearance, or that you'll reach any goal.
9. "As is": no warranties
VTAPER MAX IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, CONDITIONS AND GUARANTEES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THOSE OF MERCHANTABILITY OR MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.
In particular, we don't promise that the app or website will be available at any given time, uninterrupted, secure, or free of errors or bugs; that scores, notes or other content will be accurate, complete or right for you; or that any problem will be fixed.
This doesn't affect warranties and guarantees that consumer law gives you and that can't be excluded, such as the warranty under Ontario's Consumer Protection Act, 2002 (or the law that replaces it) that services will be of a reasonably acceptable quality, the legal warranties under Quebec's Consumer Protection Act, or your rights to conforming digital content in the EU and the UK. Where the law lets a warranty be limited but not excluded, it's limited as far as the law allows.
10. Limitation of liability
PLEASE READ THIS SECTION CAREFULLY. IT LIMITS WHAT YOU CAN RECOVER FROM US.
As far as the law allows:
- NO INDIRECT LOSSES. We're not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or opportunity, arising from or relating to VTaper Max or these terms, even if we were told they were possible.
- A CAP ON OUR TOTAL LIABILITY. Our total liability for all claims relating to VTaper Max or these terms, taken together, is limited to the greater of: the amount you paid for VTaper Max in the 12 months before the event that led to the claim, or CAD $50.
- These limits apply whatever the legal basis of the claim: contract, tort (including negligence), statute or anything else.
What these limits don't cover
Nothing in these terms limits or excludes our liability:
- for death or personal injury caused by our negligence, where the law where you live doesn't allow that liability to be limited (for example in the UK and the EU)
- for fraud or fraudulent misrepresentation, gross negligence, or wilful misconduct
- under Ontario's Consumer Protection Act, 2002 (or the law that replaces it), or any other consumer protection law, where that law doesn't allow it
- if you live in Quebec, for bodily or moral injury, or for the consequences of our own acts or those of our representatives, where Quebec law doesn't allow it
- for anything else that can't be limited or excluded under the law that applies to you
Some places don't allow some of these exclusions or limits, so they may not apply to you. Where that's the case, they apply as far as the law allows.
11. Your responsibility for claims by others
As far as the law allows, you agree to indemnify VTaper Max, its owners and anyone working for it, and hold them harmless, against claims made by other people (including Apple or a public authority), and the resulting losses, damages and reasonable legal costs, to the extent they're caused by:
- your misuse of VTaper Max
- your breach of these terms
- your breaking the law or someone else's rights, for example by scanning another person
This doesn't apply to the extent a claim was caused by our own fault, or where consumer law where you live doesn't allow it.
12. Your data is on your phone
Your scan results, photos, history, answers and progress are stored only on your phone. We don't keep a copy, so we can't recover them for you.
- Backups are up to you. If you want a copy, export your data (Profile → Privacy and data → Export my data) or back up your iPhone. You're also responsible for keeping your phone secure, for example with a passcode.
- Data on your phone can be lost. For example, when you use "Delete all my data", delete the app, or lose, reset or replace your phone without a backup, or if a backup, an update or the app itself fails.
- To the maximum extent permitted by law, we're not liable for the loss of data stored on your device or in your backups, however it happens, subject to the exceptions in section 10.
- Files you export or share, such as a share card or your data export, go where you send them. You're responsible for them from then on.
13. Third-party services
VTaper Max relies on services run by other companies, including Apple (the App Store, payments, iOS and iCloud), RevenueCat (subscription management) and Cloudflare (hosting, scans and the AI model). Apple's services are governed by Apple's own terms.
- We don't control these companies, and, to the maximum extent permitted by law, we're not responsible for their services, outages, errors, policies or decisions. For example, a payment, renewal or refund decision by Apple, or a Cloudflare outage that stops scans.
- This doesn't reduce our responsibility, where the law gives us one, for how the providers that process data for us handle it. Our Privacy Policy explains who they are.
- Links to other websites are for convenience. We're not responsible for their content or practices.
14. Acceptable use
When you use VTaper Max, you agree:
- to scan only yourself, never anyone else, and never a minor
- to wear what the scan needs (shirtless or a fitted top) and not to upload sexual or explicit images
- to give true answers to the age and safety questions
- not to copy, modify, decompile or reverse-engineer the app, except as far as the law allows despite this restriction
- not to interfere with or overload our service, get around the paywall or security, scrape it, or use our API outside the app
- not to use VTaper Max for anything illegal, or present its results as medical advice
15. Your photos and feedback
Your photos are yours. You give us permission to process them only to produce your scan. They're deleted once the scan is done, as our Privacy Policy explains. If you send us ideas or feedback, we may use them without any obligation to you.
16. Our intellectual property
The app, the website, the routines, the text and graphics, and the VTaper Max name and logo belong to us or our licensors. Open-source parts of the app are covered by their own licenses. These terms don't give you any rights in them beyond the license below.
17. Your license to use the app
We give you a limited, non-exclusive, non-transferable, revocable license to download and use the app for your own personal, non-commercial use, on Apple-branded products that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions. Other accounts associated with the purchaser through Family Sharing or volume purchasing may also use it. You may not rent, lease, lend, sell, redistribute or sublicense the app.
18. Apple App Store terms
If you got the app from Apple's App Store, your license to the app is governed by Apple's Licensed Application End User License Agreement (the "Standard EULA"). These terms add to it. If they conflict about the license itself, the Standard EULA applies. These points also apply:
Acknowledgement
These terms are between you and us only, not Apple. We, not Apple, are solely responsible for the app and its content. These terms don't set usage rules for the app that conflict with the Apple Media Services Terms and Conditions; if there's a conflict, Apple's usage rules apply.
Scope of license
Your license is the non-transferable license in section 17: to use the app on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, including through Family Sharing or volume purchasing.
Maintenance and support
We alone are responsible for providing any maintenance and support for the app, as described in these terms or required by law. Apple has no obligation whatsoever to provide maintenance or support for the app.
Warranty
We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app (if any) to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the app. Any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are our responsibility.
Product claims
We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your possession and use of it, including: (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation. These terms don't limit our liability to you beyond what applicable law permits.
Intellectual property claims
If a third party claims that the app, or your possession and use of it, infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling and discharging that claim.
Legal compliance
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Developer name and contact
The app is provided by VTaper Max, Ontario, Canada. Send any questions, complaints or claims about the app to support@vtapermax.app, or about privacy to privacy@vtapermax.app.
Third-party terms
When you use the app, you must comply with any third-party agreements that apply, such as your mobile data plan.
Third-party beneficiary
You and we acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and that, once you accept these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
19. Suspension and ending these terms
- You can stop at any time: cancel your subscription in your iPhone's Settings, use "Delete all my data" if you wish, and delete the app.
- We may suspend or end your access to scans and our other online features, or end these terms, if you break these terms, misuse the service, give false information (for example about your age), or if the law requires it or it's needed to protect other people or the service. Where it's reasonable, we'll tell you first.
- If we ever shut VTaper Max down, we'll give you reasonable notice in the app or on this website, and explain how to cancel your subscription and ask Apple for a refund of unused time.
When these terms end, your license to use the app ends too. Sections 5 to 13, 15, 16, 18, 20 and 22 continue to apply after these terms end, along with anything else that by its nature should. Ending these terms doesn't affect rights or obligations that arose before.
20. Disputes and governing law
Talk to us first
If something goes wrong, please email support@vtapermax.app first. Most problems can be fixed quickly that way. Before you start a court claim, you agree to email us a short description of the problem and what you'd like us to do, and to give us 30 days to try to resolve it.
This step doesn't take away your right to go to court, and it doesn't shorten or pause any legal deadline. If a deadline would run out within those 30 days, or you need urgent help from a court, you can go to court right away. You can also complain to a regulator or consumer protection office at any time.
Governing law and courts
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Ontario have jurisdiction over disputes about them. Apple's Standard EULA has its own governing-law clause, which applies to the license it grants.
If you're a consumer, you keep the protection of the mandatory laws of the place where you live, and you can bring a claim in your local courts where those laws give you that right. For example, Quebec residents keep their rights under Quebec law and in Quebec courts, and residents of the EU or the UK keep the protection of their local consumer laws.
There's no arbitration clause and no class action waiver. You can go to court, and you can take part in a class action. These terms don't shorten the time the law gives you to bring a claim.
21. Changes to these terms
We may update these terms, for example when the app changes or the law requires it. We'll post the new version here with a new date. For significant changes, we'll tell you in the app or on this website at least 30 days before they take effect, and the app may ask you to accept the new version. If you don't agree, you can cancel your subscription before then. Changes don't apply to disputes that started before they took effect.
22. General
- Whole agreement: these terms, Apple's Standard EULA (for the app), our Privacy Policy and our Consumer Health Data Privacy Policy are the whole agreement between you and us about VTaper Max. They replace any earlier agreement about it.
- Severability: if a court finds any part of these terms invalid or unenforceable, that part is limited or removed only as far as needed, and the rest still applies.
- No waiver: if we don't enforce a term right away, or in a particular case, we can still enforce it later.
- Transfer: you may not transfer your rights or obligations under these terms. We may transfer ours, for example if VTaper Max is sold, merged or reorganized, including into a company, as long as this doesn't reduce your rights under these terms or the law.
- Events beyond our control: we're not responsible for a delay or failure caused by events beyond our reasonable control, such as failures of the internet, power or our providers (including Apple and Cloudflare), cyberattacks, natural disasters, epidemics, war, strikes or government action. This doesn't affect any right you have to a refund for service you paid for but didn't receive.
- Reading these terms: headings are for convenience only, and "including" means "including but not limited to".
23. Contact
VTaper Max, Ontario, Canada.
Support and questions about these terms: support@vtapermax.app
Privacy: privacy@vtapermax.app